A series of visualizations that examine:
- total 311 calls by quarter and topic
- seasonality trends in calls
- frequency and variation of call volume
- year-over-year changes in call subjects
- types of calls by ward

OpenData sources used

These interactive visualizations use the 311 call data from the City of Ottawa's site. The map also uses the City's ward map data.

The value it provides to residents

Councillors - receive feedback about constituent questions and issues.

City managers - assist in prioritizing and scaling programs based upon call volumes.

Residents - understand non-emergency concerns within various areas of the city.


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